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Cafe Attendant-Seasonal

Position
Café Attendant - Seasonal

Reports To
Café Supervisor

An Introduction to Glenstone Museum
Founded with the mission to seamlessly integrate art, architecture, and landscape, Glenstone is an art museum located on nearly 300 acres of rolling hills and unspoiled woodland in Potomac, Maryland. The museum, opened in 2006 and expanded in 2018, offers nearly 60,000 square feet of exhibition space to showcase its collection of more than 1300 works by 200 contemporary artists. With its expansion, Glenstone now has the ability to welcome 100,000 visitors each year, and admission is always free.

Position Overview 

Reporting to the Café Supervisor, the Café Attendant provides direct customer service to our visitors in two locations on-site at Glenstone. This includes front-of-house preparations, customer service, and clean up, as well as table service, counter-top, and barista service. As a member of the Café team, the Café Attendant is expected to exceed expectations and provide meaningful engagement with our visitors. They should be available 3-4 days per week during Glenstone’s current operating days of Thursday-Sunday from March 3rd, 2025 to September 7th, 2025. They must be available to work until 9:00 p.m. on Saturdays for Glenstone’s Summer Evenings. Initial training will take place on four pre-designated days per week for a minimum of 2-weeks.

Café Attendants seat visitors, take orders and special requests using a point-of-sale system, make coffee drinks and other beverages, while also serving, clearing, and contributing to a welcoming environment for our visitors and staff. The Café Attendant also supports the culinary team in the kitchen with basic food preparation, cleaning, dish and pot washing, and maintaining daily maintenance and production logs.
  
  
Key Responsibilities
  • Be responsive to the Café Supervisor, Food & Beverage Manager, and Chef to optimize customer service, resource management, safety, and sanitation.
  • Work together with the Café team to service multiple venues.
  • Take orders from visitors and use point-of-sale software and hardware.
  • Wash and maintain dishes, glasses, flatware, as well as work areas, coffee machines, table appointments, linens, and equipment.
  • Assist with basic food preparation.
  • Assist with basic cleaning and sanitation standards.
  • Prepare venues for the next service.
  • Enforce HACCP sanitation as well as allergen awareness guidelines.
  • The work schedule is during our visitor cycle of Thursday-Sunday from March 5th, 2025 to September 7th, 2025.
  • Able to work a part-time schedule, three to four days per week (including Saturdays and Sundays) with varying shift start and end times.
  • Ability to work until 9:00p.m. on Saturdays for Glenstone’s summer evenings.
  • Perform other related duties as required.

Desired Attributes & Characteristics
We are looking for experienced, articulate, professional servers with strong presentation skills who can engage visitors in a manner consistent with Glenstone's visitor experience guidelines. The successful candidate will be sensitive and responsive to visitors’ needs including dietary preferences, restrictions, intolerance, and allergies, and will be able to make informed accommodations. Candidates should be enthusiastic about serving dishes made from locally sourced, sensibly raised ingredients. 
 
In addition, we are looking for someone who can embrace Glenstone’s core value of “Continuous Improvement” through an interest in professional development and a mindset that will strive to surpass our previous best efforts.

Required Skills & Experience
  • COVID-19 vaccination and up to date on all boosters.
  • Strong cultural competence, interpersonal communication, planning, and organizational skills.
  • Experience in a full-service café, bakery, coffee shop, or restaurant.
  • Excellent customer service skills.
  • High level of reliability.
  • Able to work a part-time schedule, four days per week (including Saturdays and Sundays) with varying shift start and end times. 
  • Ability to work until 9:00 p.m. for Glenstone’s summer evenings on Saturdays.
  • Accuracy and speed in handling emergency situations and providing solutions.
  • Maintain excellent personal hygiene.
  • Able to lift to 50 lbs. and work on your feet for an entire shift.
  • Reliable transportation to and from Potomac, MD.
  • A valid driver’s license to drive our electric vehicles.

Preferred Qualifications
  • Competency as a Barista.
  • Allergen awareness and SERV Safe certification.
  • Spanish language skills.

Salary & Benefits
To promote collaboration and show appreciation to associates, Glenstone provides a weekly staff lunch, health and wellness reimbursement, and paid volunteer opportunities. Benefits include a 401(k)-retirement account with a matching contribution and tuition reimbursement.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Reasonable accommodations will be made to suit the candidate; however, this is a physically demanding position that requires vision, mobility and dexterity and being ambulatory.
Wage: $20.58 per hour 
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